Account Management Approach

Education

Boss Fire Protection feels that our clients understanding of the functioning of the system and how/why we are addressing issues is very important to our long-term relationship with our clients. Our Staff and Technicians are trained to walk the client through the steps that are being taken and educate them on how the system works and the importance of communication between services of specific items. Boss Fire Protection remains dedicated to performing all services in accordance with NFPA 96 standards.

Relationship

We strive to build a relationship that is mutually beneficial to both Boss Fire and our clients. We have found that the only way to do this successfully is to be transparent and address things as they happen openly and honestly. By doing this, trust is built and our clients understand that we are going to take care of their needs with integrity.

Every Boss Fire Protection client has a dedicated Account Manager that can answer any questions you may have.

Professionalism

The Fire Extinguisher and Fire Suppression System Industry has always been viewed by facility owners as industry that is very important in protecting their facilities. However, understanding the service that is being provided by the service provider is another story. This is probably due to our industry being behind the times when it comes to customer service and technology.

Boss Fire Protection is setting a new standard in our industry by providing an exceptional service at competitive prices.

When Boss Fire Protection was founded, our focus was to prevent unmanaged growth within our organization. We stay committed to growing our management staff as we grow our client base. We have a dedicated team that is on standby to answer questions or concerns and we continue to invest in technology to help streamline our clients’ experience.

Account Management Approach

Education

Relationship

Every Boss Fire Protection client has a dedicated Account Manager that can answer any questions you may have.

Professionalism

Boss Fire Protection technicians arrive at your facility in clean, well-maintained vehicles.

972.704.1821